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Existing Customer to connect directly to our customer service team.

Use the app to skip the security questions and talk to the right person

Contact us nowConnect directly to our customer service team.

General enquiries

Need help with your banking? Our virtual assistant Georgie is available 24/7 in your St.George App and Internet banking to answer your everyday banking questions. Georgie can give you instant support online, so you don't need to call us or visit a branch. To speak directly to a person, use Connect in the St.George App for a faster way to get support.

Find out the latest information on our COVID-19 Customer Support Hub.
 

National Relay Service

National Relay Service 

If you are Deaf and/or find it hard hearing or speaking with people who use a phone, you can reach us through the National Relay Service (NRS) and ask for 132 032. You will need to register with the NRS prior to utilising their service.

Interpreter

Interpreter Services

Prefer a language other than English? We can help. Our Telephone Banking Service can arrange for an interpreter to help you with your call in your preferred language. Simply ask our bank staff for an interpreter when you call us on 132 032.

For information on all our accessible options, go to: https://www.westpac.com.au/web-accessibility/

 


Personal banking

13 22 66 - Mon-Sat 8am–8pm (EST) (excluding public holidays)

+61 3 8536 7870 (from overseas)

 


Phone Banking

13 33 22 - 24 hours, 7 days

+61 3 8536 7870 (from overseas)


Business banking

13 82 66 - Mon-Fri 8am–6pm (EST)

+61 3 8536 7870 (from overseas)


Business Banking Online Helpdesk

13 82 66 - Mon-Fri 8am-8pm (EST) 

+61 2 9155 7818 (from overseas)


Claim Unclaimed Money

13 22 66 - Mon-Sat 8am–8pm (EST) (excluding public holidays)

+61 3 8536 7870 (from overseas)                                                               


Home Loans

13 33 30

To talk with a St.George home loan expert, say "New Home Loan" when prompted.


Automotive Finance

1300 100 266 - Mon-Fri 8.30am-5.30pm (EST)


Internet & Phone Banking Helpdesk

13 22 66 - 24 hours, 7 days

+61 3 8536 7870 (from overseas)


Report a lost or stolen credit card

1800 772 266 - 24 hours, 7 days

+61 3 8536 7870 (from overseas)

or via Internet Banking


Customer Feedback

  • Make a suggestion
  • Lodge a complaint
  • Give a compliment

13 33 30

Secure Feedback Form


Branches/ATM

Find a branch or ATM


Postal address

St.George Bank
Locked Bag 1
Kogarah NSW 1485


Subpoena

Subpoenas relating to St.George should be served on our registered office and addressed to:

The Proper Officer
St.George – A division of Westpac Banking Corporation
Level 18, 275 Kent Street
Sydney NSW 2000

Please note the general amount for conduct money is $50.00 payable via cheque and should be made to ‘Westpac Banking Corporation’.


Banking in Western Australia

How to bank in Western Australia


National Relay Service

If you are deaf, or have a hearing or speech impairment, you can contact us through the National Relay Service and ask for 13 33 30.


Existing Customer to connect directly to our customer service team.

Use the app to skip the security questions and talk to the right person

Contact us nowConnect directly to our customer service team.